Did you receive a notice via email, text or a phone call implying that a debit will be occuring to your account? If you are not expecting the charge, call Union State Bank at 515-462-2161 before using any contact information provided in the notice. We will be able to confirm if the charge is in fact deducting from your account. Never give your bank information, online or mobile app credentials or access to your computer or phone to anyone. Especially unverified contact information in an email, text or phone call. If you are asked for this information hang up and call us. Place your TRUST in USB, Your Hometown Financial Advantage!

Tips for Traveling

- Before you leave, notify Union State Bank of your travel destination and dates.

- Enroll in Brella to receive notifications on your account instantly!

- Use your PIN whenever possible; it is much more secure than signature based transactions.

- If your card is declined, please call the USB Fraud Department at 515-493-9946; after hours please call Shazam at 1-866-508-2693.

- Report lost or stolen cards immediately to the USB Fraud Department at 515-493-9946; after hours please call Shazam at 1-800-383-8000.

- Have a safe and fun trip!