In Observance of Memorial Day, all Union State Bank locations will be closed Monday, May 27, 2024.

Lost or Stolen Debit Card

 If your ATM/debit card is lost or stolen, or you notice unauthorized transactions on your account, please notify us immediately.

  • - During business hours, call: 515-462-2161 or 515-440-2265
  • - After business hours, call Shazam at: 800-383-8000
    - Press #1 to report a lost or stolen card.
  • - Follow the prompts
  • - A Shazam representative will take your information, deactivate your card, and contact Union State Bank the next business day.
    - For Disputes call Shazam Disputes at 833-288-1126
    - For Card Transaction Control and the ability to place your card on a Temporary Hold download the Brella App Today